Zoom Drain Opens New Franchise Location in Indianapolis

Zoom Drain, a leading provider of drain and sewer services, opened its newest franchise on September 5 in Indianapolis, Indiana.

Zoom Drain of Indianapolis, located at 208 Gradle Dr in Carmel, Indiana, will proudly serve the surrounding areas. This is currently the only Zoom Drain franchise location in Indiana, with more than 50 locations nationwide.

The Zoom Drain Indianapolis location is owned and operated by Chris and Rachel Duggan. The Duggans have over 40 years of combined customer service, 30 years of sales experience, and 12 years of management experience. Chris works for a fiber optic Internet company as the Vice President of Residential Sales, and Rachel works for a bank as a Senior Mortgage Loan Officer.

A franchise recruiter contacted Rachel in August 2022, and the Duggans took it as a sign to begin looking into opening a business in the greater Indianapolis area. They wanted to own a business that would help the local economy while also preparing them for retirement.

“From the very start, when learning about the Zoom Drain concept, we felt like this would be a business concept that we could capitalize on in the Indy market. This is a business whose entire model is based on helping people,” the Duggans stated. “Zoom Drain has all of the systems, processes, and people in place to help make each franchisee a strong and knowledgeable competitor in their market, all while being able to help the communities, they live in. We are excited to bring on our team and help local Indianapolis area residents with their drain and sewer needs. There is nothing more satisfying than helping someone in need. And we’ve all been there- if your drain isn’t draining, you need some help!”

Zoom Drain offers 24-hour residential and commercial drain and sewer cleaning, sewer pipe video inspections, grease trap maintenance, and much more. Zoom Drain uses five different drain cleaning machines and a custom hydro-jetter to tackle any sewage issue that arises, from clogged sinks and bathtubs to main sewer line blockages. Commercial property managers, contractors, plumbers, and homeowners who require immediate drain and sewage solutions are among our clients.

Zoom Drain takes pride in consistently providing prompt, dependable service by expertly-trained specialists for all emergency and planned maintenance service needs involving wastewater management. Zoom Drain is open 24 hours a day, seven days a week, 365 days a year, and there is never an extra charge for “off-hours” service such as nights, weekends, or even holidays.

“We are thrilled to have Chris and Rachel join the Zoom Drain team and bring their expert services to Indianapolis,” Jim Criniti, CEO of Zoom Drain said. “Drain and sewer emergencies are a nightmare for anyone, so offering skilled and reliable services to the Indianapolis community is our priority. We look forward to growing our brand in the area and beyond.”